I installed your software on my computer and added the additional registry key on the ‘host.’ Fast user switching and the welcome screen have been activated on the host computer. I thought that your software was to prevent this from occuring? I should note that there is one user seated directly at the computer. Every time I access the computer it says that someone else is using it and will have to log off. Unfortunately, though, only one user is able to use the remote computer at a given time. I also added the appropriate registry key, and set its value to one (1). I recently installed your terminal server. Thank you very much, in advance, for your reply. I would appreciate a reply via email, if this is at all possible. In short, what I need to know is if your software provides me with what I need? I also need to know if there is anything I have neglected to do? As a bonus, does your software enable me to switch between her desktop, my desktop on her computer, and my desktop on my own computer? In other words, it acts as if I were using Windows XP’s Remote Desktop! Does your software only work if no one is using the remote computer? Can I use it to log in as either my mother (so that I am able to ‘take-over’ from her)? Can I log in as myself so that I can perform preventive maintenance without disrupting her? My problem is that when I now attempt to connect remotely, with the use of your software, it always warns me that my mother is going to be kicked off her system in I connect to it. Her compputer has an account for me and has my name in the list of permittable remote desktop users. Both my mother’s computer and my computer have the’welcome screen’ and ‘fast user switching turned on. Ii have just installed your Remote Terminal Software. The Windows XP Pro only works if the client is not using his system, which prevents me from seeing what the client is doing.

I tried Dykstra’s Remote Desktop but it was never able to connect. (Recently I altered the Registry of a Lenovo computer so that it would use the ‘welcome screen’ and ‘fast user switching.’) I have been looking for a method by which I could assist my clients over the internet. I am a computer professional who asists other people with their computer problems. I am hoping that you can please provide me with some information.

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